Tour Policies

The FCWT Board of Directors has set forth the following policies for the 2012-2013 tournament season:

TOURNAMENT ELIGIBILITY

Players are eligible to play the FCWT, if they have not yet graduated from high school and are 11-19 years of age OR if they have not yet reached their 20th birthday and are not currently enrolled in college.

Once your membership registration has been approved, please make sure to print, sign and return the Membership Covenant and Proof of Age. Tournament Registration processing for the 2012-2013 season will begin on August 15th. We recommend using a guaranteed carrier for delivery of any items sent to our office.  Items may also be emailed to info@fcwtgolf.com

FCWT's goal is to complete 36/54 holes at every tournament.  Due to weather conditions, FCWT may resort to Groups of Four and/or 9 hole stipulated rounds in order to complete the most golf in possible at the event.

REFUNDS

MEMBERSHIP REFUNDS

Once your membership fee ($215) has been processed, it is non-refundable. Memberships are valid for the current season which expires on May 31, 2013.

TOURNAMENT REFUNDS

Deposits
All deposits ($150) are non-refundable. Once a tournament deposit has been processed, it is non-refundable. If you realize that you have registered incorrectly you may immediately CANCEL your registration by logging into the Player's Club and clicking CANCEL next to the tournament under the registration tab. However, once your registration is processed, it is NOT refundable. The policy of deposits being non-refundable is in accordance with the directive of the Board of Directors. One of the reasons for the deposits being non-refundable is the administrative work involved. In addition, the Tour is charged for every transaction by the credit card processing company, the Tour still incurs costs that cannot be recovered without the non-refundable policy.

Each FCWT junior golf member is allowed to transfer one deposit per season to a new event without an administrative fee.  To do this, please send an email to info@fcwtgolf.comstating “Player X would like to transfer the deposit for Tournament Y to Tournament Z.”  If approved, you will receive an email confirming the transfer request.  (See below for additional information regarding transfers)

Tournament Balance Fee
The credit card of record will be charged for the tournament balance fee 7 days prior to the practice round.  The Tournament balance fee is the Tournament fee (e.g. $349) minus the $150 deposit paid upon acceptance to the event.  For a tournament that costs $349, the tournament balance fee would be $199. Once the balance fee is charged, players will not receive a refund.

The Tournament Balance fee for the National Championship is processed 3 weeks prior to the Practice Round.  Cancellations must be made prior to the deadline or the tournament fee will be forfeited.

PAYMENT INFORMATION

Updating a Credit Card
If you need to update your credit card information, please log in to your player account, in the top right corner click on the circular icon, then click on SETTINGS which will take you to MY ACCOUNT. Click on the Transactions link. Choose the correct season (e.g. 2011-2012) and then click on Not Processed, at the bottom of the transaction detail click on Change Credit Card Info.

Reprocessing from Rejected Payments
Due to the increasing cost of credit card processing, we will reprocess a player's credit card information one time per season at no charge. All additional reprocessing will be assessed a $50 administration fee.  Please make sure you keep your credit card information updated.

TOURNAMENT CHANGES

Transfers
During the course of a season, each junior golfer is allowed to transfer one deposit at no additional charge to a new tournament's deposit in the current season, provided that space is available. Players are eligible to transfer ONLY if they follow these procedures carefully:

• Transfer requests must be submitted PRIOR to the cancellation deadline for the event (i.e. more than 7 days in advance of the practice round).
• Transfer requests must be made in writing and are subject to approval by the FCWT Tournament Committee.
• Transfers to INVITATIONALS and CHAMPIONSHIPS are not permitted.
• Please include the Player's full name and the tournament from which they wish to transfer and to which they wish to transfer. If approved the $150 deposit paid for the initial tournament registration will be transferred to the deposit for the new tournament (e.g. $150 to $150)

Any additional tournament changes will be at the discretion of the FCWT Finance Committee.

Withdrawals
If a player needs to WD from an event for which he/she has NOT yet been charged the balance, the player should log in to the Player’s Club and under the Tournaments tab, click on CANCEL next to the tournament from which he/she wishes to WD. This must be done prior to the WD deadline to avoid being charged the balance due on the event.  The CANCEL button will NOT be available if the deadline has passed.

NOTE: If the deadline to WD from a tournament has already passed, the player needs to send an email (info@fcwtgolf.com) to the FCWT office.  Withdrawals must be IN WRITING, not by phone. If a player WDs after the deadline, the player will not be eligible for a transfer, and will forfeit the entire tournament fee.

a.) In the body of the email make sure to include the full name of the player who is withdrawing and the date and name of the event or events.

b.) Once processed, you will receive an email verification of this WD or cancellation.

c.) If you do not get a response from us, you need to notify us again, as we may not have received your request.

Medical/Family Withdrawal

If it is necessary for a player to withdraw from a tournament after the balance has been processed and prior to participation in the event due to a medical situation, please send an email to request the form for a credit transfer. Upon receipt of the form, please complete and email it to info@fcwtgolf.com or send by a guaranteed mail carrier to the Florida office within two weeks of the close of the event. The request must include the player’s name, the name of the event and either physician (M.D.) or hospital documentation to substantiate the situation. The request will be reviewed by the Finance Committee which meets once a month. It is the responsibility of the player to verify receipt of the documentation. The request must be received and processed within 15 days, all requests made after the 15 days will not be eligible for a Tour credit.

If it is necessary for a player to withdraw from a tournament  due to a family emergency, please send an email to request the form for a credit transfer. Upon receipt of the form, please complete and email to info@fcwtgolf.com or send by a guaranteed mail carrier to the Florida office within two weeks of the close of the event. The request must include the player’s name, event and an explanation of the situation. The request will be reviewed by the Finance Committee which meets once a month. The Committee may request additional information at this time.  It is the responsibility of the player to verify receipt of the documentation. The request must be received and processed within 15 days, all requests made after the 15 days will not be eligible for a refund.